OFF THE WIRE
ADVANCED CARBON COMPOSITES EXT MOTORCYCLE HELMETS
This notice is provided to all purchasers or owners of Advanced Carbon Composites EXT-001, EXT-002 and EXT-003 models of motorcycle helmets, regardless of size and regardless of date acquired, in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THE RECALL
In a March 26, 2010 Settlement Agreement and Consent Order between Advanced Carbon Composites and the National Highway Traffic Safety Administration (NHTSA), Advanced Carbon Composites agreed that all models and sizes of its EXT-001, EXT-002 and EXT-003 Half Shell Motorcycle Helmets, regardless of date manufactured, fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 218, 49 C.F.R. § 571.218. FMVSS No. 218 establishes minimum performance requirements for helmets designed for highway use. Among other things, the standard requires that motorcycle helmets meet the minimum performance requirements of penetration tests and impact attenuation tests, as well as labeling requirements. Advanced Carbon Composites’ helmets do not comply with FMVSS No. 218 in the areas of impact attenuation, penetration and/or labeling. In the event of a crash, the wearer is not adequately protected, and could suffer severe injuries or even death.
As a part of its Settlement Agreement and Consent Order with NHTSA, Advanced Carbon Composites has agreed to implement a remedy program by which Advanced Carbon Composites is providing notice to, and obtaining helmets from, owners and purchasers, and Advanced Carbon Composites will refund an owner or purchaser for the purchase price of the helmet. The remedy is limited to refunds to owners or purchasers, and under no circumstances will Advanced Carbon Composites attempt to repair or replace the recalled helmets.
WHAT YOU NEED TO DO:
After you contact us and we record your information, Advanced Carbon Composite will send you a prepaid shipping label for your helmet. Upon its receipt of the helmet and documentation regarding the price you paid for the helmet, Advanced Carbon Composite will send you a check in the full amount of the purchase price, which you should receive within 7-10 business days. This includes all EXT-001 or EXT 002 helmets that were previously repaired by Advanced Carbon Composites in previous recalls.
Please call Advanced Carbon Composites at 1-800-300-9813, or contact us by mail at Advanced Carbon Composites, 6127 Anno Avenue, Orlando, Florida 32809, to begin the refund process.
If you believe we have failed to issue a refund to you within a reasonable amount of time, you may submit a complaint to:
National Highway Traffic Safety Administration
U.S. Department of Transportation
1200 New Jersey Avenue
Washington, D.C. 20590
Toll Free Vehicle Safety Hotline at 1-888-327-4236
TTY 1-800--9153 or go to www.safercar.com
